Refund policy

Shop with Confidence

Your satisfaction is our priority. If your purchase doesn't meet your expectations, we're here to make it right with a simple and hassle-free return process.

Easy 7-Day Returns

You can request a return within 7 days of receiving your order.

Return Eligibility

To qualify for a return, your item should:

• Be unused and in its original condition.
• Include all original tags, packaging, and accessories.

Damaged, Defective, or Wrong Item?

Received a damaged, defective, or incorrect product? Contact us within 48 hours of delivery with photos of the item and packaging. We'll arrange a free replacement or a full refund after verification.

Quick & Secure Refunds

• Prepaid orders: Refunds are processed to the original payment method within 5–7 business days after approval.
• Cash on Delivery (COD) orders: Refunds are processed via UPI or bank transfer after your details are confirmed.

Free Returns

If the return is due to our mistake (wrong, damaged, or defective item), we'll cover the return shipping cost. 

Items Not Eligible for Return

• Personal care and hygiene products.
• Innerwear and intimate apparel.
• Customized or personalized products.

Need Help?

Our support team is always ready to assist you. We'll do our best to ensure every shopping experience with Aventra Hub is smooth, reliable, and enjoyable.

Thank you for choosing Aventra Hub—your trust means everything to us. We're committed to delivering quality products and exceptional service, every time.